Meet The Tactical Team
Behind every inspection, treatment, and service call is a family team committed to protecting and serving our customers. The Bug Cops Tactical Team combines decades of pest-management experience with honest recommendations, dependable service, and genuine care for the people and properties we protect. We believe homeowners and business owners should feel comfortable knowing who is answering their calls, inspecting their properties, and helping solve their pest problems.
Locally Owned • Family Operated • Serving Clay and Putnam Counties
The Mission Behind The Badge
The Bug Cops badge represents more than a logo. It represents the promise we bring to every property entrusted to us:
Protect & Serve
For our family, protecting and serving means combining decades of pest-management experience with honest guidance, dependable service, and genuine care for our customers. Bob began operating as Bug Cops in 1993, building the business on personal service and a commitment to doing what’s right for each customer. In 2005, Bug Cops Pest Control was incorporated, continuing the same dedication to protecting North Florida homes and businesses.
Meet Bob Hatton, Founder
Bob’s interest in insects began when he was a child, collecting bugs and learning everything he could about them. That early curiosity eventually grew into a career in pest management and led him to begin operating as Bug Cops in 1993.
Since then, he has inspected thousands of properties, crawled beneath homes, climbed into attics, and helped families solve the pest problems most people would rather not think about. Along the way, he learned that customers weren’t merely looking for someone to eliminate bugs—they were looking for someone they could trust.
That belief became the foundation of Bug Cops. What began in 1993 grew into Bug Cops Pest Control, Inc. when the business was incorporated in 2005. Today, the same commitment to honest recommendations, dependable service, and personal attention continues to guide our family-operated company. Click to read more About Bug Cops.
What Makes A Bug Cops Team Member?
Knowledge
Understanding pest behavior, property conditions, and effective management solutions. Our team uses experience and careful observation to identify problems and recommend appropriate treatments rather than relying on guesswork.
Integrity
Doing the right thing and providing honest recommendations. We believe customers deserve straightforward answers, clear explanations, and services based on what their property actually needs.
Professionalism
Respecting our customers, their homes, and their businesses. From arriving prepared to explaining our findings, we approach every service with care, attention to detail, and respect for the property.
Service
Treating every customer like a neighbor, not just another appointment. As a family-operated company, we value personal relationships, dependable communication, and helping customers feel confident about their pest protection.
Meet the Bug Cops Tactical Team – Who’s on Duty?
Bug Cops is a locally owned, family-operated pest control company built on dependable service, honest communication, and respect for every property we enter. We believe customers should feel comfortable knowing who is answering their calls, inspecting their homes, and providing their pest protection. Meet the people behind the badge who help keep Bug Cops protecting and serving our North Florida communities.
Chief Bob
Bob leads Bug Cops with pest-management experience dating back to 1993. He performs annual services, new-customer inspections, and customized treatment plans while overseeing the company’s preventative pest-management programs. Known for his careful inspections and practical recommendations, Bob believes customers deserve honest explanations about what their property needs—and what it doesn’t. His commitment to dependable, personal service continues to guide the Bug Cops team.
Officer Mike
Mike has been a familiar face to Bug Cops customers since joining the company in 2006. As our licensed Lawn & Ornamental Operator, he brings years of experience in lawn care, ornamental plant health, and exterior pest management. His knowledge of turf conditions, seasonal changes, and pest activity helps the team recognize problems and recommend appropriate solutions. Mike provides dependable service with careful attention to each property, helping homeowners maintain healthier landscapes while addressing pest concerns. His experience, dedication, and friendly approach have made him a trusted member of the Bug Cops team for two decades.
Deputy Jude
Jude represents the next generation of the Bug Cops family. As Mike’s son and Chief Bob’s nephew, he brings several years of hands-on pest-control experience to the team. After beginning his career in general pest control, Jude expanded into lawn care and now works across both service areas. He assists with lawn treatments, steps in for general pest-control services when needed, and participates in termite work alongside the team. His versatility, strong work ethic, and willingness to help make him a valuable part of the Bug Cops family.
Dispatcher Karen
Karen is often the first friendly voice customers hear when they call Bug Cops. She coordinates appointments, answers questions, and keeps communication flowing between customers and our field team. With more than 25 years of bookkeeping and office experience, Karen also manages the administrative side of the company. Her organization, attention to detail, and personal approach help ensure customers receive dependable service from a team that genuinely cares.
Need A Team You Can Trust?
Whether you need a pest inspection, preventative protection, or help with an active pest problem, the Bug Cops Tactical Team is ready to help. From your first phone call to your completed service, our family team provides honest recommendations, clear communication, and dependable care for your home or business.