Got Questions? We Got the Answers!
Over the years, we have been asked thousands of questions. In fact, we are now compiling all of our frequently asked questions all in one convenient place for you.
Search, browse, and explore our frequently asked questions by topic. Click on the drop down arrow on the right to view the answers to the most popular questions that have been asked.
Many answers do contain links where you find additional information on the topic you are searching for. However, if you don't find what you are looking or if the answer simply leaves you wanting to know more..... you can drop us a line through the Contact Us section in the sidebar. We will get back with you with the answer.
General
I’m not sure of what kind of pest that I have?
What Should I Look For in Hiring a Pest Control Company?
You should look for a pest control company that has years of experience and have a solid reputation in the industry. Companies concentrating more on customer service and their reputation will give more personalized service to their customers!
Bug Cops Pest Control is just that – a company that takes pride in customer service and with years of experience!
CUSTOMER SERVICE: We strive to respond to your service needs within 24 hours.
HONESTY: Bug Cops believes in telling the Truth, the whole truth and nothing but the TRUTH. Our Officers will tell you the good, the bad, and the ugly! We won’t make promises that we can not keep, just to get your business. Did you know that half-truth is still a lie?
EXPERIENCE: Bug Cops has been in business since 1993. Officer Bobby has been in the pest control industry for close to 30 years; and Officer Mike has been making lawns greener and healthier for just as long! Combined, that is 60 years experience!!
LOW EMPLOYEE TURN OVER RATE: Many of the larger corporations have a very high rate of employe turn over. Your service is only as good as the guy that shows up to your house or your lawn. You would much rather see the same technician every time, as he will know your home, your property, and your issues. It’s hard for the homeowner to re-train a new technician every time one comes out. At Bug Cops, we have customer that have had the same technicians for 25 years. Not many in the industry can say that!
Because of our integrity and what we believe, you can be confident that you will pay a responsible price for quality service. We bust bugs for less!! Give us a call.
I’m not sure of what kind of pest that I have?
What Should I Look For in Hiring a Pest Control Company?
You should look for a pest control company that has years of experience and have a solid reputation in the industry. Companies concentrating more on customer service and their reputation will give more personalized service to their customers!
Bug Cops Pest Control is just that – a company that takes pride in customer service and with years of experience!
CUSTOMER SERVICE: We strive to respond to your service needs within 24 hours.
HONESTY: Bug Cops believes in telling the Truth, the whole truth and nothing but the TRUTH. Our Officers will tell you the good, the bad, and the ugly! We won’t make promises that we can not keep, just to get your business. Did you know that half-truth is still a lie?
EXPERIENCE: Bug Cops has been in business since 1993. Officer Bobby has been in the pest control industry for close to 30 years; and Officer Mike has been making lawns greener and healthier for just as long! Combined, that is 60 years experience!!
LOW EMPLOYEE TURN OVER RATE: Many of the larger corporations have a very high rate of employe turn over. Your service is only as good as the guy that shows up to your house or your lawn. You would much rather see the same technician every time, as he will know your home, your property, and your issues. It’s hard for the homeowner to re-train a new technician every time one comes out. At Bug Cops, we have customer that have had the same technicians for 25 years. Not many in the industry can say that!
Because of our integrity and what we believe, you can be confident that you will pay a responsible price for quality service. We bust bugs for less!! Give us a call.
Treatment
Will I need to vacate my home during treatment?
Why is it important to have my house treated in a timely manner?
Can I take care of my pest problems myself?
Honestly, many people do. In recent years, we have witnessed more people to begin doing it themselves. There are certain circumstances that we agree that doing-it-yourself is a great alternative to hiring a professional pest control company. When you see a fly, or an ant, or even a single roach that is something that can be easily handled yourself. However, if you are seeing several pesky intruders – it is time to call a professional. Having an infestation can cause damage to your home and a health risk to you and your family.
There are many products on the shelf today that consumers can purchase that are effective. however, if the roach is running faster than you are – then you know he is laughing at your can of spray!
graphic… stomp, squash or swat until your hearts content! You’ll know when it’s time to drop the weapon of warfare (can of RAID) and call in reinforcements, call the tactical SWAT team at Bug Cops Pest Control.
There are wonderful tools online to help you to apply pesticides safely. Remember to always follow the label! The label is the LAW! Adding more chemicals than what the label says won’t eliminate them any quicker but it could be dangerous to your health, the health of your children and your family pets.
You wouldn’t use a mechanic to do brain surgery, would you? Your professional pest comptroller officer has years of experience knowing the wheres and the hows to apply such products. Remember, if all else fails – call the cops for backup, Bug Cops Pest Control! We can tackle it for you!
Financial Questions
What do you charge for your services?
This is the most frequently asked question that Dispatcher Karen gets and one of the toughest questions to answer over the phone. There are several factors to consider when it comes to pricing. It depends on the type of pest we are talking about, how bad of infestation you have, and the size of premises that needs treated.
We do have a general price guide and can quote you a range over the phone. However, in order to get an accurate price, a Bug Cops Officer will need to conduct a Pest Analysis on-site.
With over 25 years of experience, we are confident that we can bust those pest for less!
Can I pay in advance?
What do you charge for your services?
This is the most frequently asked question that Dispatcher Karen gets and one of the toughest questions to answer over the phone. There are several factors to consider when it comes to pricing. It depends on the type of pest we are talking about, how bad of infestation you have, and the size of premises that needs treated.
We do have a general price guide and can quote you a range over the phone. However, in order to get an accurate price, a Bug Cops Officer will need to conduct a Pest Analysis on-site.
With over 25 years of experience, we are confident that we can bust those pest for less!
Can I pay in advance?
Pesky Pest, Turf Trespassers, and Weed Invaders
My neighbors have subterranean termites- will I get them, too?
This is a question hard to answer without a FREE Home inspection. However, if your neighbor has subterranean termites then that means the environmental conditions are ideal for them to chew on some of the wood in your foundation!
Your home could be at risk though. If your neighbor just repaired the damage or just sprayed the ground with a repellent, then the colonies will be driven to feed on your house – which isn’t good! pushed away from However, if your neighbor baited or used another method to kill the colonies then the immediate risk has decreased.
To be certain your home is safe from the subterranean termites – give us a call!
Should I pour gasoline on a yellow jacket nest?
Absolutely not, that is very dangerous!
Yellow Jackets can be found nesting in piles of wood, around trees in the landscaping or even under bushes or shrubs. Usually they are first found when doing yard work. They can become agitated with the noise of the lawn mower, weed eaters, etc.
The sting of a yellow jacket could be dangerous! Particularly for those who are allergic. It could cause analeptic shock. When they sting, they usually sting multiple times.
It is best to get professional help in removing yellow jackets from your property. Bug Cops Pest Control does offer a One-Time Service with a 30-day guarantee where we will safely come out and exterminate/remove the pesky pest from your property! Give us a call at 904.264.3308.
Photo Credit: Adult female eastern yellowjacket, Vespula maculifrons (Buysson). Photograph by Bruce Marlin.
My neighbors have subterranean termites- will I get them, too?
This is a question hard to answer without a FREE Home inspection. However, if your neighbor has subterranean termites then that means the environmental conditions are ideal for them to chew on some of the wood in your foundation!
Your home could be at risk though. If your neighbor just repaired the damage or just sprayed the ground with a repellent, then the colonies will be driven to feed on your house – which isn’t good! pushed away from However, if your neighbor baited or used another method to kill the colonies then the immediate risk has decreased.
To be certain your home is safe from the subterranean termites – give us a call!
Should I pour gasoline on a yellow jacket nest?
Absolutely not, that is very dangerous!
Yellow Jackets can be found nesting in piles of wood, around trees in the landscaping or even under bushes or shrubs. Usually they are first found when doing yard work. They can become agitated with the noise of the lawn mower, weed eaters, etc.
The sting of a yellow jacket could be dangerous! Particularly for those who are allergic. It could cause analeptic shock. When they sting, they usually sting multiple times.
It is best to get professional help in removing yellow jackets from your property. Bug Cops Pest Control does offer a One-Time Service with a 30-day guarantee where we will safely come out and exterminate/remove the pesky pest from your property! Give us a call at 904.264.3308.
Photo Credit: Adult female eastern yellowjacket, Vespula maculifrons (Buysson). Photograph by Bruce Marlin.
Health & Safety Concerns
Are the treatments harmful to my children or pets?
What are the risk involved with living with cock roaches?
When you think about asthma and allergies, you think about season changes and tree pollens but not cockroaches!
But according to Jorge P. Parada, MD, MPH, a professor of medicine and medical director of the Infection Control Program at Loyola University in Chicago explains, “The leading [allergen] trigger tends to be insect-related. It tends to be dust mites, these tiny little bugs that live in our beds and pillows and carpets and all sorts of things, and larger bugs we can actually see, like cockroaches.”
To learn more about cockroaches, click here.
INFESTATION OR NOT?
Cockroaches are definitely fall under the category of unwanted pesky pest. They makes themselves at home anywhere. More often than not, the first signs of cockroaches could be one scarring across the floor or walking in the kitchen at night and when flipping on the lights, you see your counter top moving. For a worse kind of infestations, you will notice roach turds and their shed skin around cracks and crevices where they hide.
Which Roaches Are the Troublemakers?
According to Missy Henriksen, vice president of public affairs at the National Pest Management Association in Fairfax, Va.,
German Cockroaches are the most common 6-legged insect that can cause
American Cockroaches (also known as Palmetto Bugs) come in second.
PREVENTION
Practicing good sanitation habits, such as cleaning up food crumbs, fixing leaky water pipes, etc…
“There can be non-allergenic triggers for asthma like exercise and cold, but typically it tends to be things that are in the environment,” explains Jorge P. Parada, MD, MPH, a professor of medicine and medical director of the Infection Control Program at Loyola University in Chicago. “The leading trigger tends to be insect-related. It tends to be dust mites, these tiny little bugs that live in our beds and pillows and carpets and all sorts of things, and larger bugs we can actually see, like cockroaches.”
Are the treatments harmful to my children or pets?
What are the risk involved with living with cock roaches?
When you think about asthma and allergies, you think about season changes and tree pollens but not cockroaches!
But according to Jorge P. Parada, MD, MPH, a professor of medicine and medical director of the Infection Control Program at Loyola University in Chicago explains, “The leading [allergen] trigger tends to be insect-related. It tends to be dust mites, these tiny little bugs that live in our beds and pillows and carpets and all sorts of things, and larger bugs we can actually see, like cockroaches.”
To learn more about cockroaches, click here.
INFESTATION OR NOT?
Cockroaches are definitely fall under the category of unwanted pesky pest. They makes themselves at home anywhere. More often than not, the first signs of cockroaches could be one scarring across the floor or walking in the kitchen at night and when flipping on the lights, you see your counter top moving. For a worse kind of infestations, you will notice roach turds and their shed skin around cracks and crevices where they hide.
Which Roaches Are the Troublemakers?
According to Missy Henriksen, vice president of public affairs at the National Pest Management Association in Fairfax, Va.,
German Cockroaches are the most common 6-legged insect that can cause
American Cockroaches (also known as Palmetto Bugs) come in second.
PREVENTION
Practicing good sanitation habits, such as cleaning up food crumbs, fixing leaky water pipes, etc…
“There can be non-allergenic triggers for asthma like exercise and cold, but typically it tends to be things that are in the environment,” explains Jorge P. Parada, MD, MPH, a professor of medicine and medical director of the Infection Control Program at Loyola University in Chicago. “The leading trigger tends to be insect-related. It tends to be dust mites, these tiny little bugs that live in our beds and pillows and carpets and all sorts of things, and larger bugs we can actually see, like cockroaches.”